KeHE Distributors, LLC

  • Customer Maintenance Administrator

    Job Locations CA-ON-Mississauga
    Requisition Post Information* : Posted Date 1 week ago(1 week ago)
    Category
    Administrative/Clerical
    Requisition ID
    2018-2977
    Company
    Tree of Life
  • Overview

    Our core purpose is “To Help Canada Eat Well and Live Well”.

    For more information, please visit our website at http://www.treeoflife.ca.

     

     

    Tree of Life Canada ULC is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise the Recruiter of how we might be able to support your participation. 

     

    ** NOTE:  Reference checks will be conducted for potential candidates and the information collected will be used in making the final hiring decision

    Primary Responsibilities

    The primary responsibility is to ensure the day-to-day business processes related to Customer Maintenance is completed accurately and with urgency. Liaise with Sales, Finance, Logistics and/or I.T. departments for resolution of system and/or processes. Be the first point of contact for all new potential customers, including gathering information on customers background and requirements, credit applications, company history and assignment of the account. As with all positions at Tree of Life Canada we expect that all actions will be consistent with Tree of Life Canada’s Mission, Vision and Values.

     

     

    Essential Functions

    Customer Maintenance

    • Responsible to introduce our company to any new potential customers
    • Set up new accounts
    • Updating of account information includes store numbers, names, price types, phone numbers, etc.
    • Responsible for accurate account maintenance including class codes
    • Responsible for invoice corrections pertaining to maintenance
    • EDI set up – customer maintenance
    • EDI corrections on customer maintenance due to customer errors

     

    Minimum Requirements, Qualifications, Additional Skills, Aptitude

    • High School Diploma required
    • High level of proficiency in AS400 and EDI
    • Must possess excellent interpersonal skills with ability to get along with diverse personalities and develop strong relationships., Must be tactful, resourceful and flexible
    • Excellent organizational and planning skills, with attention to detail and accuracy especially when under time constraints
    • The ability to interact with all departments to achieve goals
    • Strong communications skills (oral and written)

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