KeHE Distributors, LLC

  • BILINGUAL IT SUPPORT SPECIALIST

    Job Locations CA-ON-Mississauga
    Requisition Post Information* : Posted Date 1 week ago(1 week ago)
    Category
    Information Technology
    Requisition ID
    2018-2988
    Company
    Tree of Life
  • Overview

    Our core purpose is “To Help Canada Eat Well and Live Well” For more information please visit our website at http://www.treeoflife.ca

    Tree of Life Canada ULC is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise the Recruiter of how we might be able to support your participation.

    ** NOTE: Reference checks will be conducted for potential candidates and the information collected will be used in making the final hiring decision.

    Primary Responsibilities

    The primary responsibility is to be the first contact user support/help desk - AS400 and PC. As with all positions at Tree of Life Canada we expect that all actions will be consistent with Tree of Life Canada’s Mission, Vision and Values.

     

    NOTE: THE CANDIDATE MUST BE BILINGUAL - FLUENT IN FRENCH AND ENGLISH

    Essential Functions

    • Assist IT operations - LAN, phone communications, PCs, AS400, copiers, RF equipment
    • User setup, PC setup, software load / support
    • IT support for TOLC associates.
    • Maintain office equipment and call for service when necessary
    • Maintain safeguards of confidential company information
    • Assist in direction for computer processes and budgeting
    • Source hardware that IT is responsible for - copiers, PCs, Servers, RF equipment, network equipment
    • Suggest improvements to current systems to make them more cost effective and efficient
    • Supply I.T. management with suggestions of improvements and/or cost savings
    • Training of user areas (including I.T.) in new applications and changes to existing ones
    • Other duties and special projects as requested.

    Minimum Requirements, Qualifications, Additional Skills, Aptitude

    • Must have high school diploma or GED
    • Good command of both written and spoken English and French
    • Strong experience and skills for AS400 and PC operations
    • Ability to supervise operations personnel
    • Work in a team environment
    • Good knowledge of Microsoft Office products
    • Good knowledge of Microsoft Outlook
    • SFA applications
    • Contract negotiation skills
    • Problem-solving skills

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